Blog
10 Questions that Promote Work Culture Civility
Ericka, a regional director, recently contacted me for training on how to create a respectful work culture. She took a promotion from manager to director six months ago and inherited a team culture of infighting, bullying, and intimidation. Not a happy bunch. "The previous director played favorites and tolerated insensitive...
The 4 Stages of Work Culture Incivility – Where To Go From Here
From Hollywood stars to news media anchors, the recent barrage of workplace sexual harassment allegations has sparked much needed conversations about workplace incivility. Society has avoided this topic far too long because this type of behavior can mean different things to different people and different industries, and it’s allowed. In...
Do This to Level Up Your Leadership
Looking for a new approach to expand your leadership influence? A new year doesn’t mean we automatically leave behind behaviors, habits, and tendencies that didn’t serve us well in 2017, especially when it comes to effective leadership. According to Roy Baumeister, a leading expert on willpower, people who are most...
Leadership Scripts to Stop Gossip
Gossip is one of the most common erosions of a healthy work culture. What may start out as a genuine concern for another co-worker becomes twisted into false rumors. To change your culture for good and stop the spread of gossip, leaders need to take a proactive stance. In today’s...
3 Ways to Stop Your Employee’s Bad Behavior
You’re in your office. An employee has come to you to complain about a co-worker. This person tells you the same problematic behaviors he/she has told you before about the other employee. You wonder how much time and energy is being spent on this ongoing conflict that could be spent...
A Personal Message from Bonnie
To my e-newsletter followers over the past four years, and those of you who've followed me since the start of my business, thank you for being on this journey with me. Shortly after moving to Pennsylvania, I founded A Conscious Choice. I transitioned from my work as a Marriage &...
The Leadership Skill that Motivates Change
Hank was angry. He couldn’t get his employees onboard with the new computer system. From his perspective, he did all the “right” things. He provided reasons for the upgrade and training to enhance efficiency, but employee resistance persisted. In our last blog, we discussed three possible reasons behind employee resistance...
Gain Employee Buy-In to Change
The company faced a new rollout. Employees learned a new computer system and it changed the daily workflow. The manager got frustrated with employees that complained about the changes and weren't appreciating how the system boosted the company’s efficiency and long-term competitive advantage. When your employees resist change, it has...
Overcoming a Setback And Delivering Results
It was 7 days before our wedding and I got a call that our ceremony vocalist was injured in an ATV accident. She flew over the handlebars and had facial injuries. She didn’t know if she would be able to sing at our wedding and suggested we look for another...
How to Transform Your Conflict Management Pattern
The last several blogs have addressed various conflict management patterns that show up in business relationships and the workplace. These are patterns learned in childhood that are learned by age six or seven to cope when things got tense. You may identify with a couple patterns and based on the...