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How to give honest feedback to an abrasive superior
By all accounts, Jack is a successful leader. He’s an industry trailblazer that others look to for his expertise. Financially, he is doing well and his business is thriving. On the outside, Jack has many markers of success. What Jack doesn’t realize is how abrasive his behavior is to others. What is obvious to others…
Read MoreOvercome Negative Reactions at Work with the 4 Rs of conflict resolution
4 Rs of conflict resolution. Have you ever had an extreme reaction to a seemingly small problem at work? “Where did that come from? Why did I react so strongly?”. It could be your Workplace Family Factor® getting triggered. Your Workplace Family Factor® is the connection between: We all have childhood experiences that influence who…
Read More5 Keys To Guide Your Abrasive Top-Performing Employees
As a leader, you play a key role in helping your employees transform abrasive behaviors into emotional intelligence skills. Here are 5 keys to guide your abrasive top-performing employees to positive transformation. By addressing behaviors that distract from a healthy work culture, you serve as a guide for these same employees to become the hero…
Read MoreHow to Stay Non-Reactive and Set Healthy Boundaries in 5 Words or Less
Learning to stay non-reactive in leadership is often like parenting when it’s necessary to draw lines and the lines aren’t always clear. Sometimes it can seem like steering on ice. Just like a parent, it takes discernment to know when to: Draw a firm, tight line and demand a lot of your…
Read MoreSmall Changes Over Time Could Mean Big Changes For Your Interpersonal Skills as a Leader
Interpersonal skills as a leader are crucial for fostering a positive and productive workplace culture. By making small changes to how you communicate and address conflict, you can set a strong example for your team and create an environment that thrives on respect and collaboration. Have you heard the saying “Small actions create big changes”?…
Read MoreAre your dysfunctional family conflict patterns affecting your leadership conflict patterns?
Great, it’s happened again. An abrasive leader has exploded on one your team members yet again. The team member is embarrassed, afraid to contribute when the leader is around, and becoming disengaged from the organization. The last time this happened you swore to yourself that you’d address it the next time it came up, but…
Read MorePTSD Myths & Identifying It In The Workplace
A year has passed since the fear and reality of COVID set into the western world. Our lives have been turned upside down in countless ways. Work is no longer what it was, kids are struggling to keep up, parents are overwhelmed and exhausted to no end. Businesses and leadership are seeing valued team…
Read MoreChange Your Workplace Culture By Being Vulnerable
Would it change the way you think about your co-worker if you knew they were the oldest of five kids and they grew up in a single-parent home in a rural area? They became like parents themselves at a very young age and have little patience for child-like behavior or goofing around at the office.…
Read MoreThe Connection Between Behavior And Your Bottom Line
One of the most common questions that executive leaders want to know is “Can you prove that improving workplace behaviors increases bottom line results?” Truthfully? Proving how healthy behaviors contribute to a high performing and profitable organization is difficult to measure. The proof is in the end result. Think of a family who has consistent…
Read MoreA Nurse’s Courageous Approach to Workplace Conflict
My brother-in-law is a nurse anesthetist. He told me recently how frustrated he gets when colleagues talk about one another instead of talking to one another. This is a man who isn’t afraid to speak up and “rock the boat” if needed. So, what did he do? Instead of fuming to another colleague or complaining to a superior, he…
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