Blog

The 4 Stages of Work Culture Incivility – Where To Go From Here

By Bonnie Artman Fox / January 26, 2018
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From Hollywood stars to news media anchors, the recent barrage of workplace sexual harassment allegations has sparked much needed conversations about workplace incivility. Society has avoided this topic far too long because this type of behavior can mean different things to different people and different industries, and it’s allowed. In her book Trust Your Canary:…

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Leadership Scripts to Stop Gossip

By Bonnie Artman Fox / November 8, 2017
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Gossip is one of the most common erosions of a healthy work culture. What may start out as a genuine concern for another co-worker becomes twisted into false rumors. To change your culture for good and stop the spread of gossip, leaders need to take a proactive stance. In today’s blog, we’ll address a “both/and”…

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3 Ways to Stop Your Employee’s Bad Behavior

By Bonnie Artman Fox / October 2, 2017
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You’re in your office. An employee has come to you to complain about a co-worker. This person tells you the same problematic behaviors he/she has told you before about the other employee. You wonder how much time and energy is being spent on this ongoing conflict that could be spent doing productive work. You’ve tried…

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How to See the Humanity in Your Employees

By Bonnie Artman Fox / March 28, 2017
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This is the final part of a three-part series on setting the tone in your work culture. “Sometimes people are jerks. They are rude, abrasive, and selfish. They may say the right things, but the way they behave makes my guard go up and it’s hard to see anything good about them.” Do you feel…

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Ways to Connect With Employees You Don’t Like

By Bonnie Artman Fox / March 14, 2017
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This is part two of a three-part series on setting the tone in your work culture. “It’s so hard to stay in control when an employee is condescending and rude!” “I know I’m supposed to be impartial to all of my employees, but some are easier to like than others.” “Sometimes, when an employee speaks…

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How to Keep Calm and Set the Tone for Your Work Culture

By Bonnie Artman Fox / February 28, 2017
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As a hostage negotiator, George Kohlrieser has been held hostage four times. Even when a pair of scissors was against his throat, he chose to talk rather than call for force against his captor. In those tense moments, he chose his words carefully in order to build a connection from the hostage taker’s despair to…

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3 Behaviors that Family and Senior Leaders Should Embrace

By Bonnie Artman Fox / January 16, 2017
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For many years as a Marriage & Family Therapist, I worked with couples and families to strengthen relationships and work through hard times. In the first session, I emphasized the courage to ask for help and recognized it as a healthy behavior. After all, challenges are part of life and an outside perspective helps us…

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What is Your Plan to Get The Business Results You Want in 2017?

By Bonnie Artman Fox / December 14, 2016
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Are satisfied with your business results for 2016? If so, great! Keep up the good work! If not, what will you do differently in 2017?

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Choose Your Mindset Before Addressing Employee Behavior

By Bonnie Artman Fox / September 30, 2016
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Before having a candid conversation with a difficult employee, choose your mindset to optimize the likelihood of a positive outcome.

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